Social Media in the Pharmaceutical
Best Top 10 Reputation Management Companies
Best Reputation Management Company (ies) Evaluation Criteria
  • UPWARD TREND
  • DOWNWARD TREND
  • NO
    CHANGE

Best Reputation Management Services Italy - April 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Needs Analysis Firm's ability to enter systemic methodology to determine client goals and aspirations and then create a tailor-plan according to the specific needs.rn Strategy Development Firm's ability to create an effective strategy to manage the online reputation of the client. Responsiveness Firm's responsiveness to handling the online reputation needs of the client. Monitoring Firm's ability to manage the long-term aspects of the client's online reputation. Reporting Firm's ability to create clear and effective reports for the client. Change in Rank Indicates shift in rank from previous month's rank.
1st Award
Koboo Management S.R.L.

Milano, Italy SImone Lovati 39-245712471_ Visit Website
2010 $250,000 - $999,000 26 - 50 26 86% L Confidential
98.6%
99 100 99 98 97 +3 More Info
2nd Award
Extrapola S.R.L

Catholic, Italy Marco Barulli 39-05411837821 _ Visit Website
1999 $1 million - $2,999,999 1 - 10 100+ 87% H Aegis Media Italia Spa, Autorità Portuale di Venezia, BNL gruppo BNP Paribas, Ferrari Spa
99.2%
100 99 98 100 99 +1 More Info
3rd Award
Reputation Manager

Rho MI, Italy Russell Perry 39-029285 01_ Visit Website
2004 $3 million - $4,999,999 26 - 50 35 90% M Italia Oggi, Banca Mediolanum, Telecom Italia, Il Sole 24 ORE
99.4%
100 99 100 98 100 +2 More Info
4
Site by Site srl

Milano, Italy Sig Nicola 39-049629146_ Visit Website
2004 $1 million - $2,999,999 Above 100 445 89% L Camon Group, Calzedonia, Axerta, amplifon
99.8%
100 100 100 100 99 -2 More Info
5
Drake S.R.L.

Milano, Italy Drake Graham +39-028823221_ Visit Website
1999 $250,000 - $999,000 11 - 25 23 86% M Procura Missionaria Filippine Nord e Sud, Misje Salezjanie-Varzaw, Associazione Amici di Don Bosco, Associazione Noi per Loro
99%
99 100 98 100 98 -4 More Info
6
TSW s.r.l.

Treviso, 70/C, Italy Christian Carniato 39-04225115_ Visit Website
1997 $3 million - $4,999,999 26 - 50 28 96% H Illy, Unicredit banca, Findomestic, Audi
98.2%
96 98 99 98 100 NC More Info
7
DML - Digital Marketing Lab

Milano, Italy Leonardo Bellini 39-239438847_ Visit Website
2006 $1 million - $2,999,999 26 - 50 29 86% L Difensore Civico, Ipsoa, Wolters Kluwer Italia, Regione Lombardia
97.8%
98 99 96 99 97 NC More Info
8
Seo Italy

Roma, Italy John Antinori 39-0620368162_ Visit Website
2008 $3 million - $4,999,999 26 - 50 26 96% H Confidential
97.4%
96 97 98 97 99 NC More Info
9
DR - Difesa della reputazione

Florence, Italy Andrea Pruitt Ciarello 39-0906406665_ Visit Website
2009 $250,000 - $999,000 11 - 25 21 86% L Confidential
97%
96 98 97 98 96 NC More Info
10
Intesys

37036, Italy Federico Migliorini 39-045503663 _ Visit Website
1995 $3 million - $4,999,999 51 - 100 12 67% M Confidential
96.4%
95 97 95 98 97 NC More Info

Evaluation Criteria - How We Identify The Best Reputation Management Company (ies) in Italy

topseos, the independent authority on search vendors, seeks to help companies find the best reputation management companies in the industry.  We review each vendor’s portfolio in order to see the quality of work that the company has completed and often times contact clients to obtain an evaluation. This information is then compiled and used to create a list of the best.

topseos identified five key areas in the process of reputation management: needs analysis, strategy development, responsiveness, monitoring, and reporting.

The first key aspect of reputation management is needs analysis.  This part of the evaluation analyzes the ability of a vendor to recognize both the immediate and long-term needs of their clients.  What type of research is completed to provide clients with an initial evaluation of their online reputation and provide an analysis of the work that needs to be completed.

Next we evaluate the strategy development of the vendors.  How effective are the strategies that the company has built and how do those strategies work to meet the needs of their clients?

The vendor’s responsiveness to the client’s online reputation needs is also evaluated.  How quickly does the vendor begin work to handle immediate needs of their clients?  How long before the vendor’s work begins to make an effect on the client’s online reputation?

Monitoring is the long-term aspect of reputation management that is evaluated by topseos.  This analyzes the maintenance work that is being done by the vendor in order to maintain their client’s reputation.  How often are checks completed to measure the effectiveness of the work done, and recognize any new needs?

The final aspect of the evaluation is reporting.  How well can the vendor maintain consistent communication with their clients? What reports are provided to the clients to see? Are they clear and understandable? Do they provide recommendations to maintain the online reputation of their clients?

General Queries

  • What type of needs analysis was conducted before work initiated?
  • What type of a ROI were you anticipating, what was achieved and in what time frame?
  • What would be 3 things you would change about your experience?
  • What was your total investment?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • How were your organizational goals aligned with the reputation management activities?
  • What activities are put into place to enhance your online relations?
  • How are reputation management activities reported and documented?
  • How are results of the reputation management activities measured?
  • Do you have any negative remarks that are unresolved to your favor online?